William Emmerson

Director PBM Commercial Contact Centers

Role: Director Pbm Commercial Contact Centers at Express Scripts Pharmacy Benefit Services
Location: Pittsburgh, PA, US
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About William Emmerson

Advancing through roles of increasing accountability and scope, I bring experience in…

Experience

Director Pbm Commercial Contact Centers
Express Scripts Pharmacy Benefit Services
Jan 2025 — Present · Pittsburgh, PA, US

Education

Benedictine College
Bachelor of Arts - BA, Sports Management, Historical Studies, Business Administration

Skills

International Project Management
Operations Management
Sprinklr
Process Mapping
Customer Service
Customer Experience
Supervisory Experience
Hiring Manager
International Implementations
Facebook
Community Management
Workforce Management
Project Management
Training Delivery
Employee Training
Vendor Relationships
Genesys
Twitter

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