W. Dunn Mallard

Rail Officer 2 - Passenger & Freight Operations @Connecticut Department of Transportation

New Haven, CT, US
MOBILE NUMBERS
+13•••••••07

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WORK HISTORY

Apr 2022 — Present

Rail Officer 2 - Passenger & Freight Operations @Connecticut Department of Transportation

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New Haven, CT, US

Operating oversight of rail transportation programs, projects, planning, and safety, including partners under contract to the State of Connecticut and designated operators of rail passenger and freight services. Review field operations, prepare schedule and plan changes, and respond to operational situations.Operations Planning, Service Design, Operating Practices, Long Term Planning, FRA Compliance.

EDUCATION

2008 — 2011

Nova Southeastern University

Master of Business Administration - MBA

1984 — 1989

The University of Alabama

Bachelor of Science - BS, Transportation

SKILLS

Customer EngagementRail SafetyMicrosoft PowerpointCrisis ManagementTerminal OperationsTransportation PlanningCustomer InsightContainerCross-Functional Team LeadershipLtlReport WritingLeadershipLogisticsTrainingCustomer SatisfactionLogistics ManagementFinancial OversightMicrosoft OfficeRail OperationsIntermodalBusiness Process ImprovementService ManagementShippingOperations ManagementFreightProcess ManagementProject ManagementSupply Chain ManagementHeavy RailTransportation ManagementMicrosoft ExcelStrategic PlanningManagementTeam BuildingIndustrial SafetyRailDispatchingProcess ImprovementPassengerNegotiation

ABOUT W. DUNN MALLARD

I’m a dedicated transportation and transit professional highly experienced in rail operations, service growth, public transportation, and service planning while leading safe, diverse teams to new levels of collaborative performance within our fast-paced and dynamic industry.My core competencies include: Train & Terminal Operations Planning, Scheduling, & Operations Control Passenger, Freight, & Joint Facility Operations Safety Leadership & Regulatory RequirementsIn addition, I have a solid reputation in strategic planning, process optimization, administration, process analysis, and train dispatching. I have been known to thrive within diverse roles and build strategic partnerships to establish operating plans aimed at maximizing profitability.

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