William Doutch
Account Manager @Contracts Advance
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WORK HISTORY
Account Manager @Contracts Advance
Bath, GB
EDUCATION
Richard Huish College
A-Level, Economics, Mathematics, Geography
Keele University
Bachelor of Arts - BA, Business, Management, Marketing, and Related Support Services
University of Exeter
Master of Science - MS, Marketing
ABOUT WILLIAM DOUTCH
With a first-class degree in Marketing and Management from Keele University and a Distinction from Exeter, I’ve built a strong foundation that I’ve continued to develop through hands-on experience in client relationship management and strategic account growth. In my current role as an Account Manager at Contracts Advance, I’ve taken a proactive approach to client success – delivering informative and engaging Onboarding sessions, followed by tailored account monitoring and support to ensure customers get real value from our tools to ensure high levels customer satisfaction, upselling, and overall retention. I’m driven by a genuine desire to make clients’ lives easier and their businesses better, and I take pride in being someone they can rely on. My background spans everything from marketing execution to leading teams in fast-paced retail settings, which has shaped my communication style: clear, confident, and always client-focused.
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