William Dipilato
Director of Data Management @ AnnuityRateWatch.com | Organizational Communication
- Role
- Director of Data Management and Carrier Relations at Annuityratewatch.Com, Inc
- Location
- Quincy, MA, US
- LinkedIn followers
- 500 followers
About William Dipilato
Over the course of my career, I have dedicated myself to excellence in client servicing…
Experience
Director of Data Management and Carrier Relations
Aug 2015 — Present
Spearheaded significant company expansion, doubling the number of supported insurance carriers, tripling the database size, and quadrupling company revenue.Managed and nurtured relationships with 80+ insurance carriers, ensuring high levels of satisfaction and retention.Maintained the integrity and accuracy of data for over 2,500 individual annuity products, crucial for industry-leading information.Developed and implemented comprehensive operational procedures, enhancing efficiency and consistency across client-facing functions.Addressed direct customer inquiries, resolved complex issues, and provided expert service to ensure overall client satisfaction.
Education
Bridgewater State University
Bachelor of Arts (BA)
2000 — 2005
Skills
- Customer Relationship Management (Crm)
- Business Analysis
- Strategy
- Saas
- Competitive Analysis
- Customer Experience
- Process Improvement
- Marketing Strategy
- Product Management
- Microsoft Office
- Sales
- Financial Services
- Crm
- Analysis
- Marketing
- Strategic Partnerships
- Finance
- Management
- Microsoft Excel
- Team Leadership
- Salesforce.com
- Customer Service
- Email Marketing
- Leadership
- Project Management
- Customer Satisfaction
- Vendor Management
- Problem Solving
- Analytics
- Strategic Planning
- Call Centers
- Business Development
- Social Media
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