William C.

Servicenow Itsm Analyst @Colorado Governor\'s Office Of Information Technology

Grand Junction, CO, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2024 — Present

Servicenow Itsm Analyst @Colorado Governor\'s Office Of Information Technology

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Grand Junction, CO, US

EDUCATION

2006 — 2012

Embry-Riddle Aeronautical University

Bachelor of Science in Technical Management , Marketing

2016 — 2018

Embry-Riddle Aeronautical University

Master of Science in Management, Human Resources Management and Services

2002 — 2004

Community College of the Air Force

Associate of Science - AS, Aircraft Armament Systems Technology

2015 — 2015

Community College of the Air Force

Professional Manager Certification

ABOUT WILLIAM C.

As a dedicated ServiceNow Administrator, I\'ve gained extensive experience in configuring and optimizing the ServiceNow platform to drive IT service management and workflow automation. With a strong foundation in IT systems and a passion for enhancing security, I also have the passion when it comes to the dynamic field of cybersecurity.My current skill set includes:ServiceNow implementation and customizationIncident, problem, change, and request managementService catalog design and optimizationScripting and workflow automationIntegrations with third-party systemsUser training and supportI\'m now focusing on expanding my knowledge and expertise in cybersecurity, including areas such as:Cyber threat analysis and detectionSecurity incident responseNetwork and system securityRisk assessment and mitigationCompliance and regulationsI\'m committed to continuous learning and growth in the cybersecurity domain, and I\'m actively seeking opportunities to learn security posture. If you\'re in the cybersecurity field or have insights to share, let\'s connect. I\'m eager to explore new opportunities and collaborate with like-minded professionals on cybersecurity initiatives

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William C. — Servicenow Itsm Analyst at Colorado Governor\'s Office Of Information Technology in Grand Junction, CO, US | Unifers