William Michel
Communication Center Manager at AdventHealth University - PROSCI Certified Change Practitioner
- Role
- Communication Center Manager at Adventhealth University
- Location
- Winter Park, FL, US
- LinkedIn followers
- 500 followers
About William Michel
With 35 years of experience in luxury cosmetics artistry, sales, and training, I am…
Experience
Communication Center Manager
Sep 2021 — Present · Orlando, FL, US
Develop objectives and accountability metrics for the Communication Center’s day-to-day activitiesDevelop and oversee the execution of communications plans to facilitate the cultivation, evaluation, and admissions processesProvide training to all Communication Center staff to ensure consistency in the professionalism, tone, accuracy, and timeliness of verbal and written communication with leads and applicantsCollaborate with the Director of Admissions on designing and refining communication plans for lead and applicant cultivationUtilize the CRM and SIS effectively to support the execution of the communication plansIdentify key populations of leads and applicants for retargeting campaigns
Education
Brookhaven College
Associate of Arts (A.A.)
2012 — 2014
University of the People
Bachelor of Science - BS
2019 — 2022
Sonoma Valley High School
High School
1986 — 1990
University of Texas at Brownsville
Educational/Instructional Technology and Technology Corporate Training
2014 — 2016
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