William A. Wright

About William A. Wright

With over a decade of professional experience spanning data privacy, customer service, leadership, and technology, I have honed my ability to adapt, learn, and deliver value across industries. My career journey reflects my passion for growth, problem-solving, and creating impactful solutions.Currently, I serve as a Data Privacy Specialist at SimpliSafe, where I manage data subject requests, conduct privacy impact assessments, and assist in shaping policies to safeguard sensitive information. My work is guided by a commitment to ensuring compliance with ever-evolving privacy regulations while fostering a culture of trust and transparency.Previously, I have worn many hats—from managing operations in financial services to leading customer success initiatives in technology and aviation. These roles have sharpened my skills in leadership, process improvement, and client relationship management. Notably, my tenure in financial services included managing portfolios for high-value clients and delivering educational seminars to promote financial literacy in underserved communities.In addition to my professional roles, I am the Owner and Stylist at William Alexander Clothier, a personal passion project where I blend creativity with consulting to help individuals express their unique style.Looking ahead, I am actively pursuing certifications in cloud computing, cybersecurity, and AI, with the goal of transitioning into a cybersecurity-focused role. My vision is to bridge my expertise in data privacy with advanced cybersecurity frameworks to help organizations anticipate, mitigate, and respond to emerging threats in an increasingly digital world.Outside of work, I enjoy exploring new technologies, mentoring, and staying engaged with the community. My journey is fueled by a commitment to lifelong learning, collaboration, and creating meaningful change.Let’s connect and explore how we can drive innovation and impact together!

Experience

1. Airport & Ground Operations Crewmember

   JetBlue

   Dec 2019 — Present · Richmond, VA, US

   Lead and support frontline airport operations at JetBlue, serving as both a Ground Security Coordinator (GSC) and Complaint Resolution Official (CRO). Focused on safety advocacy, regulatory compliance, customer escalation resolution, and coaching frontline teams in a union-supported environment to deliver reliable, customer-focused operations.

Education

• Hampton University

  Political Science and Government

Skills

• Sales Management
• Finance
• Outlook
• Microsoft Outlook
• Leadership
• Microsoft Word
• Powerpoint
• Microsoft Excel
• Training
• Customer Satisfaction
• Accounting
• Microsoft Powerpoint
• Financial Services
• Business Strategy
• Management
• Team Building
• Strategy
• Marketing
• Strategic Planning
• Small Business Lending
• Financial Analysis
• Business Planning
• Microsoft Office
• Sales
• Public Speaking
• Credit
• Coaching
• Customer Service
• Retail
• Time Management
• Teamwork
• Banking