William A. Coull

Lead Investigator, Employee Relations - Occ Treasury Contract @Avantgarde Llc

Dallas-Ft. Worth, TX, US

Employee Relations and Human Resources Investigations:Investigated and resolved complex employee relations issues including whistleblower reports, discrimination, harassment, retaliation, fraud, misconduct, and regulatory compliance matters. Collaborated with leadership to address organizational challenges and implemented corrective measures that improved workplace culture and operations.Key Achievements and Results: Trained and mentored a new hire, enhancing their performance and integration within the team. Updated and optimized work templates, leading to improved efficiency and accuracy in investigative processes. Streamlined workflow, reducing unnecessary steps in investigations, which contributed to improved operational performance and revenue generation.Core Competencies: Conducting Investigations and Policy Compliance Negotiation and Dispute Resolution Process Optimization and Risk Assessment Data Analysis and Reporting (Excel, SAP) Presentation and Communication Skills (Microsoft Office, PowerPoint) Relationship Management and Mentorship Strategic Planning and Organizational Development Independent Decision-Making and Problem-Solving Leadership Development and Team BuildingSkills: Project Leadership and Program Improvement Analytical Thinking and Root Cause Analysis Incident Response and Crisis Management Conflict Resolution and Providing Guidance Process Optimization and Continuous Improvement Trend Analysis and Solution Development Regulatory and Policy Reviews Expert Evidence Gathering and Professional Interviews Collaboration with Internal and External Stakeholders Report Writing, Briefing, and Communication Stress Management and Building Trust Promoting Workplace Safety and Well-Being Training and Development Financial Operations Depositions Finance and Marketing

Southern Methodist University

Bachelors of Science (BS), Sociology with an emphasis in Criminal Justice (Departmental Distinction)

Miami Springs Senior High School

High School Diploma

Southern Methodist University

Bachelors of Arts (BA), Anthropology with an emphasis in Cultural Studies