William Chou

Chief Operating Officer @Scissero

London, GB

As COO of Scissero, an AI-enabled LegalTech company, I lead the firm’s operational strategy, internal governance, and client delivery model, working closely with leadership to support sustainable growth and professionalise the organisation.Key responsibilities:• Oversee daily business operations across legal, technology, and client services functions.• Lead cross-functional collaboration to implement structured processes, policies, and internal controls.• Act as the key escalation point for internal teams and liaison for high-value clients.• Define and monitor core business metrics to support performance management and informed decision-making.• Work closely with HR to shape internal communications, lead appraisal frameworks, and support people operations.• Support the CEO and leadership team with strategic planning, operational readiness, and go-to-market alignment.

UCL

MEng, Electrical and Electronic Engineering