Will Black
Director of Key Accounts
- Role
- Director, Key Accounts at Bandwidth Inc.
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Will Black
At Bandwidth, my focus as Director of Key Accounts encompasses forging strategic partnerships and engineering tailored solutions, primarily for Fortune 500 clients in diverse sectors. Leading the charge in customer acquisition and growth, my role crucially involves the implementation of data-driven strategies that enhance customer engagement and drive revenue growth.Previously, as a Strategic Account Executive, I was instrumental in the successful rollout of Bandwidth\'s Maestro Communications Cloud across Global companies, which led to surpassing revenue targets and fostering improved communication solutions. My expertise in artificial intelligence (AI) and machine learning plays a pivotal role in developing innovative approaches that keep our team at the forefront of the industry.I am passionate about hunting new logo businesses and solving complex problems.
Experience
Director, Key Accounts
Oct 2024 — Present · Raleigh, NC, US
As Director of Key Accounts, I lead key customer acquisition and growth for Fortune 500 clients in the Insurance, Healthcare, Diversified Financial, and Manufacturing sectors. I am responsible for the development of strategic partnerships and tailored solutions to drive revenue growth and customer satisfaction. I also own the implementation of data-driven strategies to optimize customer engagement and retention, generating strategic alignment. Another key element of this role is the facilitation of dialogue between top customers and product managers to drive enhancements and solve gaps in the market.
Education
North Carolina State University
BA, History
2008 — 2012
Skills
- Customer Retention
- Customer Service
- Ppc
- Social Media Marketing
- Mobile Devices
- Digital Video
- Product Development
- Search Engine Optimization (SEO)
- Social Media
- Mobile Technology
- Ad Tech
- Sales Prospecting
- Mobile Applications
- Business Strategy
- Display Advertising
- Advertising
- Google Adwords
- Marketing Strategy
- Leadership
- Rich Media
- Mobile Marketing
- Strategic Partnerships
- Sales
- Online Advertising
- Mobile Advertising
- Salesforce.com
- Online Marketing
- SEO
- Digital Media
- E-Commerce
- Business Development
- Digital Marketing
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