Will Thalacker
Effective Collaboration Facilitator / Strategic Technology Innovator / Customer-Focused IT Professional / Software Documentation Specialist
- Role
- IT Operations Engineer at NetSPI
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Will Thalacker
Seasoned IT professional with a solid background spanning diverse roles in the industry. With expertise in system deployment, service desk management, and software documentation, I bring a wealth of experience in troubleshooting and resolving technical issues efficiently. My tenure at leading companies like Jamf, CHS, Proto Labs, and Dell has equipped me with a comprehensive understanding of IT systems and operations. Throughout my career, I have demonstrated a strong aptitude for collaboration, working closely with clients to ensure their needs are met and their challenges are addressed effectively. My ability to communicate complex technical concepts in a clear and concise manner has been instrumental in building strong client relationships and driving successful outcomes. In addition to my hands-on experience, I am adept at working with various programming frameworks and ticketing platforms, enabling me to adapt to different systems and optimize them for maximum efficiency. My commitment to staying ahead of industry trends is evidenced by my ongoing pursuit of certifications in ServiceNow and Jamf, further enhancing my skill set and keeping me at the forefront of technological advancements.
Experience
IT Operations Engineer
Apr 2024 — Present · Minneapolis, MN, US
Education
Nucamp Coding Bootcamp
Certificate
2020 — 2020
Stillwater High School
High School Diploma
2004 — 2007
North Hennepin Community College
.NET Programming Certificate
2019 — 2021
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