Will Stricklan
Navy Veteran | MBA
- Role
- Guest Service Representative at Houston Astros
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Will Stricklan
As an Outside Sales Representative - Pro Sales Division at Home Depot, I apply my MBA…
Experience
Guest Service Representative
Mar 2022 — Present · Houston, TX, US
Security Operations Center team member coordinating with different departments with game day operations• Providing a safe environment for fans.• Following through on the Astros commitment to delivering a positive, memorable experience• Courteous and patient with all guests• Prior to gates opening, help the Astros remain “game-ready” by assessing your designated section for patrons; this could include wiping down seats, looking for potential hazards, reporting any issues to a supervisor.• Review tickets to provide guests with accurate directions to their seats.• Help address questions, problems or concerns that fans may have.• Monitor gates and access points to ensure guests do not enter areas without an appropriate ticket/wristband.• Being alert to potential hazards in the ballpark such as foul balls and reporting incidents• Monitor your assigned area for issues and opportunities to make lasting memories for fans.
Education
University of Phoenix
Bachelors of Science
2015 — 2018
University of Houston - Downtown Marilyn Davies College of Business
Master of Business Administration - MBA
2021 — 2023
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