Will Smith

About Will Smith

Passionate and experienced Recreation and Parks professional with a strong background in…

Experience

1. Community Facility Manager

   City of Gaithersburg

   Sep 2023 — Present

   Plans, organizes, and directs a variety of youth, social, business, senior, or community programs, services, activities, and staff; ensures facility is made accessible to the general public. • Develops and continues to enhance relationships with key corporate, business accounts, community organizations, and professional associations within community to strengthen and expand customer base for sales opportunities.• Supervises participants utilizing the facility and grounds; enforces policies; maintains order; plans, directs, and supervises programs.• Schedules facility workers for special events and programs.• Oversees hiring, training, and evaluating employees and volunteers.• Prepares facilities for workshops, classes, social and business functions, and special events.• Supervises facility activities and set-up.• Assesses personnel, facility maintenance, and equipment needs.• Supervises custodial and maintenance contracts and activities.• Schedules meetings and activities; hires officials, scorekeepers, timekeepers, cashiers, and related part-time employees.• Sets program goals and evaluates operational effectiveness.• Maintains and updates administrative policies and procedures.• Prepares and distributes marketing and registration materials for community programs and youth facilities. Performs other public relations and customer service work relating to programs.• Analyzes competition, market trends, customer needs and, comments to continually assess the productivity against the budget, plan and market.• Develops and implements safety and risk management procedures for staff and visitors. • Prepares and maintains appropriate files and records; develops, implements, and monitors facility budget.

Education

• Shepherd University

  Bachelor's degree, Sports Marketing & Sports Management