William Simmons

About William Simmons

I’m a Senior IT Business Analyst with 10+ years of experience turning business complexity into scalable tech solutions. My primary focus is driving the development and implementation of internally built applications, partnering closely with stakeholders, developers, and cross-functional teams to ensure solutions align with both business goals and technical realities.At Coca-Cola Consolidated, I lead initiatives that support enterprise operations and streamline internal systems. I work closely with product owners, developers, and business leaders using tools like Azure DevOps and Snowflake to manage delivery from ideation through deployment.I hold an MBA, PMP, and multiple SAFe certifications. I am currently upskilling in AI for Project Managers to stay ahead of the next wave of tech transformation.Passionate about leadership, agile delivery, and continuous improvement, I am actively seeking my next opportunity with a forward-thinking organization where I can grow, lead, and drive meaningful impact.Open to connecting, especially with those hiring for project, product, or strategic IT roles.

Experience

1. IT Business Analyst Iii

   Coca-Cola Consolidated

   Sep 2024 — Present · Charlotte, NC, US

   I serve as a strategic partner to business and product teams, leading the analysis, development, and implementation of internally built applications that streamline enterprise operations. My work directly supports high-impact systems used across marketing, field operations, and equipment servicing, with a focus on automation, data integration, and cross-functional delivery.Key Contributions:• Led pivotal analysis and delivery support for the company’s internal portal, streamlining the equipment parts ordering process and significantly reducing manual reporting• Drove enhancements to the marketing portal, improving initiative tracking and enabling the product team to more effectively support promotional campaigns• Performed data mapping and documentation to support the migration of legacy systems into Snowflake, enabling faster access to accurate, integrated data across the business• Created and refined user stories in Azure DevOps, facilitating efficient development cycles and ensuring clear alignment between technical teams and business stakeholders• Conducted root cause analysis and delivered solutions for internal tools, partnering closely with both IT and business users to ensure system stability and performance• Led UAT efforts and user training for customer-facing website updates, enabling a smooth rollout and high adoption rates• Documented current and future-state process flows, helping guide technology decisions and align solutions with business goals• Mentored teammates on application support processes, building internal knowledge and increasing operational efficiency

Education

• University of South Carolina

  Bachelor of Science (B.S.), Integrated Information Technology

  2012 — 2016

• University of South Carolina

  Bachelor of Science - BS, Integrated Information Technology

• East Carolina University

  Master of Business Administration - MBA

Skills

• Event Planning
• System Center Configuration Manager (Sccm)
• Microsoft Office
• Sales
• Change Management
• Teamwork
• Project Management
• Application Deployments/Rollouts
• Technical Writing
• Microsoft Powerpoint
• Social Media
• Computer Hardware
• Enterprise Wide Rollouts
• Servicenow
• Research
• Quality Assurance
• Microsoft Excel
• Powerpoint
• Public Speaking
• Customer Service
• Microsoft Word
• Access
• Servicenow Queue Mangement
• Process Management
• Information Technology
• Leadership