Will Simmons
Product Owner - Underwriting @Munich Re
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WORK HISTORY
Product Owner - Underwriting @Munich Re
EDUCATION
University of Leeds
PhD, Physical Chemistry
University of Leeds
MChem, Chemistry
SKILLS
ABOUT WILL SIMMONS
Transformational change professional experienced in thought leadership, strategy creation, operating model design and delivery of people, process and technology change in both B2C and B2B environments. Deep expertise in digital transformation, automation and process design that improves customer experience, enables business strategy and realises benefits. Early adopter of emerging technologies and contact channels, with significant experience in realising benefits from digital policy administration tools, AI virtual assistants, web chat, messaging, self-service, robotics automation and speech analytics. Adept in waterfall and agile methodologies.
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