Will Roberson
Renewals Manager | Cisco
- Role
- Renewals Manager Us Commercial East at Cisco
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Will Roberson
Experienced Sales Professional with a demonstrated history of working in the computer…
Experience
Renewals Manager Us Commercial East
Jan 2022 — Present · Charlotte, NC, US
Responsible for the on-time renewal of customer Technical Support Services and Software (DNA, Security, Cloud Infrastructure). Works strategically with Account Teams to position hardware and buying programs in tandem with renewals. Collaborates with customers in multiple vertical\'s including Energy/Utilities, Financial Services, Healthcare, Hospitality, Manufacturing, Professional Services, Retail, and Technology.• FY25 Commercial East Leadership Council Member• FY24 Sales Achiever (103% to plan)• FY23 Sales Achiever (145% to plan)• US Commercial FY24 Q3 Highest TS Renewal Rate (93%)• US Commercial East FY23 H1 Highest TS Renewal Rate (170%)• US Commercial East FY23 Q2 \"Club Stretch\" Team (190%)• US Commercial FY22 Q4 Highest Security Renewal Rate (100%)
Education
Duke University - The Fuqua School of Business
Adaptive Strategic Execution Program
2024 — 2025
Queens University of Charlotte
Bachelor of Science (B.S.)
2013 — 2017
Skills
- Customer Service
- Research
- Event Management
- Sales
- Social Networking
- Public Speaking
- Teamwork
- Powerpoint
- Time Management
- Event Planning
- Ticket Sales
- Leadership
- Sports
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