Will Reid

Client Sales Manager (London Public Sector) @Vodafone Business

Key Client Account Manager aligned into Vodafone Regional Business Strategic accounts focusing on large Councils and NFP organisations. • Driving on a formulated strategy to deliver against KPIs balancing retain and growth. • Understanding customer industry and business plan in line with Vodafone’s Product and Service Management portfolio. • Manage plans to deal with internal & external business issues impacting Revenue, Cost and Margin. • Delivering positive NPS through end to end CX through effective relationship management.