Will Nolan
Technical Support Team Lead @Koinly
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WORK HISTORY
Technical Support Team Lead @Koinly
ABOUT WILL NOLAN
I’m a leader in the crypto space with eight years’ experience motivating teams to deliver excellent user support. I lift my teams up so they can perform against their targets and develop as professionals. Under my guidance, my teams deliver exceptional results, consistently surpassing CSAT benchmarks, reply time goals and support KPIs. I’m passionate about continual improvement and collaborate closely with colleagues to refine support processes. I drive meaningful change to enhance efficiency, streamline operations and deliver an outstanding, market-leading service.
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