Will Edmiston
Knowledge Architect and Operations Lead | Product Manager | Scaling Research & Design Systems That Drive Strategic Decision-Making | Transforming Organizational Insights into Action
- Role
- Research Librarian at Fidelity Investments
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Will Edmiston
As a product manager, digital librarian, and knowledge operations specialist, I transform how organizations harness insights at scale. I connect the right knowledge to the right people at the right time, translating complex user needs into clear roadmaps that deliver measurable value.I\'m interested in all the moving parts that drive meaningful conversations and strategic decisions into cohesive solutions that inform, inspire, and transform. Through partnerships across Product, Design, Metadata, IT, Legal, and Finance teams, I create seamless information services that balance user-centered design with technical feasibility and business objectives.My expertise in knowledge base management and metadata operations has been shaped by designing both libraries and the teams behind them. I excel during periods of growth and change, crafting strategies that elevate experiences for staff and end users while ensuring customer voices remain central through thoughtful research and clear communication.My toolkit includes product strategy development, change management, service design, user research, staff experience optimization, and metadata operations—all guided by principles of simplicity, process, movement, joy, and change.#metadata #taxonomy #libraries #uxresearch #knowledgemanagement #productmanagement
Experience
Research Librarian
Sep 2025 — Present · Jersey City, NJ, US
Manage the research repository, taxonomy, and library services for the UX Research Operations team, ensuring insights are discoverable, reusable, and impactful across the organization. Strengthen collaboration by streamlining how research is captured, documented, and activated for researchers, designers, and product teams.
Education
Université Henri Poincaré, Nancy 1
French
1998 — 1999
Queens College Graduate School of Library and Information Studies
MLS, Library Science
2007 — 2009
Kutztown University of Pennsylvania
BA, English
1995 — 2000
The New School
MFA, Poetry
2004 — 2006
The New School
Certificate, Design Management
2020 — 2020
Skills
- Library Science
- Library
- Records
- Archives
- Archival
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