Will Craig
Author | Mental Health Speaker | Customer Success Strategist |
- Role
- Enterprise Client Success Manager at Modern Health
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Will Craig
Hard-working, passionate individual who is driven by opportunity. I believe in the…
Experience
Enterprise Client Success Manager
Jul 2024 — Present · Tampa, FL, US
Led strategic partnerships with enterprise clients, ensuring retention by delivering tailored mental health program solutions, proactive engagement strategies, and quarterly business reviews aligned with client goals. • Collaborated cross-functionally with product, sales, and clinical teams to resolve complex client issues, enhance program utilization, and deliver a seamless user experience across employee populations of • Analyzed client health metrics and usage trends to identify expansion opportunities
Education
Purdue University
Bachelor's degree, Selling and Sales Management
2010 — 2014
Castle High School
Core 40 Diploma
2006 — 2010
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