Wilhemenia Brown

About Wilhemenia Brown

Dedicated and motivated professional with a strong background and solid reputation for ensuring the highest level of customer satisfaction. High-developed organizational and leadership skills, accustomed to maintaining high productivity levels with heavy workloads. Commended for organizational, perseverance, efficiency and priority management skills.

Experience

1. Patient Service Representative - (Part-time)

   Patient First

   Feb 2010 — Present · Stafford, VA, US

   Receiving patients and registering his or her medical complaint• Knowledgeable of insurance options that are available to the patient• Responsible for reviewing patient billing and discharge in a timely manor• Create employer profile to establish and bill Worker’s Compensation (WC) accounts• Monitor and review WC injury reports to make sure payments are rendered • Knowledgeable of medical terminology, understanding patient confidentiality and HIPPA rules• Ability to use sound judgment regarding patient care and when to obtain a nurse evaluation

Education

• Virginia Union University

  Bachelor’s Degree, Business Administration and Management, General

  1992 — 1996

• Strayer University

  Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General

  2001 — 2005