Wil Soles
Seasoned contact center professional.
- Role
- Director, Client Care at Lxe Hearing
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
Experience
Director, Client Care
Apr 2025 — Present · Nashville, TN, US
Education
Georgia College & State University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
1989 — 1991
Skills
- Employee Relations
- Strategic Planning
- Insurance
- Process Improvement
- Healthcare
- Call Centers
- Business Development
- Human Resources
- Contract Negotiation
- Start-Ups
- Organizational Development
- Strategy
- Team Building
- Management
- Analysis
- Medicaid
- Talent Acquisition
- Executive Management
- Operations Management
- Coaching
- Leadership
- Program Management
- Public Speaking
- Recruiting
- Healthcare Industry
- Management Consulting
- Data Analysis
- Disease Management
- Customer Service
- Account Management
- Cross-Functional Team Leadership
- Change Management
- Training
- Employee Benefits
- Project Management
- Marketing
- Business Strategy
- Sales
- Organizational Effectiveness
- Performance Management
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