Anthony Eigo
CX and BI consultant
- Role
- Senior Analyst at Concentrix
- Location
- Queens, NY, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
Experience
Senior Analyst
Apr 2021 — Present · NY, US
Advises clients on how to improve the overall customer journey and streamline operational processes.
Skills
- Big Data Analytics
- Process Improvement
- Vendor Management
- Service Delivery
- Customer Insight
- Business Analysis
- Performance Management
- Customer Experience
- Bpo
- Sql
- Visio
- Business Intelligence Tools
- Data Analysis
- Contact Centers
- Performance Reporting
- Microsoft Excel
- Team Leadership
- Leadership
- R
- Microsoft Powerpoint
- Outsourcing
- Tableau
- Power Bi
- Management
- Business Intelligence
- Landscape Photography
- Access
- Team Management
- Call Centers
- Reporting & Analysis
- Customer Service
- Customer Satisfaction
- Data Analytics
- Operations Management
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