Mark Whooley

About Mark Whooley

Product Design & Research Leader specialising in AI Design. I empower teams to create exceptional user experiences through collaborative, emotionally intelligent culture—particularly at the intersection of AI and human needs.I\'m not just a design leader who talks about AI—I build it, ship it, and research how users actually interact with it. This hands-on experience bridges the gap between ambitious AI visions and practical, user-centred solutions.Track record: Shipped AI products users actually adopt. Doubled design teams globally with zero attrition. Built agentic AI systems that amplify team

Experience

1. Director, Product Design

   Nintex

   Jan 2024 — Present · New York, NY, US

   Leading Product Design strategy across Nintex\'s unified platform. Established the Product Research function with AI-powered tools and self-service repository. Built agentic AI system delivering 65% faster research synthesis. Created vision designs guiding platform unification strategy praised by senior leadership. Doubled team through global recruitment whilst maintaining zero attrition during organisational change.

Education

• University of Galway

  Higher Diploma in Marketing Practice, Marketing

  2004 — 2005

• University of Limerick

  Bachelor of Business Studies with Japanese, Marketing Major

  2000 — 2004

• University of Melbourne

  Master of Information Systems, Information Systems

  2011 — 2013

Skills

• Web Project Management
• Web Development
• Content Management
• Communications Planning
• Analytical Abilities
• Analytical Skills
• Team Management
• Management
• Leadership
• Research
• User Experience
• Segmentation
• Cms
• Business Intelligence
• Prototyping
• Mobile Applications
• User-Centered Design
• Itil
• Marketing Communications
• Usability
• Web Content Management
• Stakeholder Management
• Team Leadership
• Negotiation
• Project Management
• Digital Marketing