Jordan Harris

About Jordan Harris

Veteran fraud and payments leader with extensive knowledge in the fraud prevention…

Experience

1. Senior Director of Fraud Prevention

   iHerb

   Dec 2021 — Present

   iHerb is a multi-billion dollar health and wellness company dedicated to offering Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience. Here I am managing the long term fraud and payments strategy for the iHerb global business which covers 185 countries and all currencies using 39 payment methods. Currently I am driving the process to minimize manual review using a variety of new technologies to improve accuracy and speed in decision making to increase the overall approval rate while maintaining an healthy risk ratio. We work tirelessly to maximize conversions across several high risk territories globally making iHerb a leader in e-commerce worldwide and are working minimize our cost of payments with local and cross-border approaches as necessary across the whole globe. I continue to lead my staff by making sure they are supported in their growth and goals not only at the company but in the entire fraud industry using the Servant Leadership philosophy.

Skills

• Html
• Threatmetrix
• Beta Management
• Decision Manager
• Social Media
• Marketing
• Chargebacks
• Leadership
• Microsoft Excel
• Accertify
• Microsoft Technologies
• Business Strategy
• Verifi
• Clientline
• Ethoca
• Management
• Forter
• Information Security
• Public Speaking
• Customer Service
• Product Management
• Sales
• Troubleshooting
• Team Leadership
• E-Commerce
• Social Networking
• Inauth
• Project Management
• Payments
• Mobile Devices
• Start-Ups
• Strategy
• Kount