Whitnie Smith

About Whitnie Smith

Generated an average of 215 monthly handset closes resulting in an average of

Experience

1. Sales Supervisor

   Cellular Sales

   Oct 2009 — Present · US

   Hire, train, and evaluate sales staff for contact center. Created and directed sales team training and development programs. Managed a sales staff of 24 members. Shared product knowledge with customers while making personal recommendations. Maintained friendly and professional customer interactions. Trained in negotiations and time management. Generated monthly and annual sales reports. Monitored customer preferences to determine focus of sales efforts. Monitor sales staff performance to ensure that goals are met. Attend company meetings to exchange product information and coordinate work activities with other departments. Plan and prepare work schedules, and assign employees to specific duties.

Skills

• Retail Sales
• Recruiting
• Cold Calling
• Telecommunications
• Customer Engagement
• Goal Oriented
• Account Management
• Direct Sales
• Great Motivator
• Sales Process
• Lead Generation
• Sales
• Retail
• B2b
• Interviewing Skills
• Objection Handling
• Wireless
• Management
• Team Building
• Sales Operations
• Customer Retention
• Customer Service
• Teaching
• Time Management
• Customer Experience
• Sales Hiring
• Sales Management
• Employee Training
• Solution Selling
• Leadership
• Team Leadership
• Coaching
• Customer Satisfaction
• Training
• New Business Development
• Project Management
• Public Relations
• People Skills
• Marketing
• Mobile Devices