Whitney Pangburn

About Whitney Pangburn

For employers navigating rising benefit costs and increasing compliance demands, I serve as a strategic partner—not just a broker.With over two decades in the insurance and benefits industry, I work alongside organizations to design smarter benefits strategies that support their employees while protecting the business. My role goes beyond renewals and rate negotiations—I focus on long-term outcomes across benefits planning, regulatory compliance, HR support, and benefits technology.Through my work at Marshall+Sterling, I help clients lower costs, increase operational efficiency, and reduce risk by aligning plan design, compliance strategy, and technology with real business needs. I specialize in translating complex rules and carrier options into clear, actionable solutions that employers can confidently implement.My goal is simple: make employee benefits work better for employers and their teams.

Experience

1. Senior Sales Executive

   Marshall+Sterling

   Feb 2014 — Present · Latham, NY, US

   Trusted advisor to employers on employee benefits strategy, compliance, HR support, and benefits technology*20 years of insurance industry experience supporting organizations across a wide range of sizes and industries*Translate complex carrier options and regulatory requirements into customized, practical solutions aligned with each client’s workforce and business goalsDeliver measurable hard- and soft-dollar savings through-Strategic plan design and renewal management-Effective account management and ongoing client support-Leveraging Marshall+Sterling’s preferred carrier relationshipsHelp clients-Control benefit costs while maintaining competitive offerings-Increase employee engagement and productivity-Reduce risk and exposure to fines and penaltiesGuide employers through complex regulatory requirements, including-ACA-IRS-ERISA-DOL-DFS-Other applicable employer and HR regulations

Education

• SUNY Schenectady County Community College

  A.S. Degree, Business Administration

  2004 — 2006

Skills

• Sales Presentations
• Healthcare Marketing
• Ppo
• Marketing
• Hmo
• Provider Relations
• Account Management
• Claim
• Social Services
• Working with Brokers
• Hipaa
• Insurance
• Health Savings Accounts
• Medicaid
• Medicare
• Volunteering
• Property
• Medicare Supplements
• Healthcare Industry
• Medicare Advantage
• Life Insurance
• Customer Relationship Management (Crm)
• Outlook
• Sales
• Customer Service
• Employee Benefits
• Healthcare
• Call Centers
• Claims Management
• Cold Calling
• Crm
• The American Red Cross
• Human Services
• Training
• Health Care Reform
• Property
• Non-Profits
• Health Insurance
• Brokers
• Salesforce.com