Whitney Lyons
Senior Manager, Artificial Intelligence and Digital Banking Transformation @HSBC
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WORK HISTORY
Senior Manager, Artificial Intelligence and Digital Banking Transformation @HSBC
London, GB
Led the AI transformation programme for a UK retail bank. Oversaw the development of personalised banking experiences, fraud detection systems and automated lending platforms. Delivered efficiency gains worth millions of pounds and successfully met the Financial Conduct Authority’s (FCA) regulatory requirements for AI deployment
EDUCATION
DePaul University
Master of Science in Artificial Intelligence, Artificial Intelligence
University of Central Florida
Bachelor of Science in Finance, Finance, General
ABOUT WHITNEY LYONS
I am the Head of AI and Digital Banking Transformation at HSBC London. I lead AI projects for UK retail banking, focusing on personalized customer experiences, advanced fraud detection systems, and automated lending platforms. These initiatives have resulted in millions of pounds in efficiency gains for the bank while ensuring full compliance with the Financial Conduct Authority (FCA) regulations. Previously, I worked at Capital One in New York, where I designed and deployed an AI-driven credit scoring model that improved risk prediction accuracy by 28%.I welcome any collaboration or discussions
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