Whitney Dicesare
Member Services Team Lead @Maven Clinic
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WORK HISTORY
Member Services Team Lead @Maven Clinic
US
EDUCATION
Project Management Institute
CAPM
Southern Regional High School
High School Diploma
Southern Regional High School
High School Diploma, General Studies
ABOUT WHITNEY DICESARE
I work in healthcare operations and project support, mostly in roles where members are navigating insurance, pharmacy access, and time-sensitive issues that can be stressful and unclear.I’ve supported both provider- and payer-side workflows, handled escalations, and partnered closely with internal teams to resolve complex cases while keeping the member experience front and center. I’m comfortable balancing hands-on execution with project-oriented work like improving workflows, documenting processes, and helping teams adopt changes.I do my best work in fast-moving environments where judgment matters more than scripts, and where supporting frontline teams in real time is just as important as fixing the issue itself.
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