Whitney Beals

Instructional Designer @Victra - Verizon Authorized Retailer

Raleigh, NC, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2024 — Present

Instructional Designer @Victra - Verizon Authorized Retailer

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Raleigh, NC, US

As an Instructional Designer at Victra, I create engaging training programs for our Verizon retail teams. I design and implement modules that enhance skills in customer interactions, smartphone upgrades, and internal tools. My work ensures alignment with business goals and fosters a culture of continuous learning and improvement. By leveraging my expertise in instructional design and adult learning principles, I help our team deliver exceptional service and achieve their full potential.

SKILLS

Sales ManagementCustomer SatisfactionRetailInventory ManagementCustomer ServiceTeam LeadershipSales

ABOUT WHITNEY BEALS

As an Instructional Designer at VICTRA, I wear many hats that keep my work exciting. I create engaging educational videos with fun animations to help people remember what they learn and design interactive LMS courses using Storyline 360. My passion for Learning & Development drives me to make training both fun and effective, helping learners easily apply new knowledge to their jobs. With a background in emergency telecommunications, sales, leadership, art, and music, I aim to enhance professional development for everyone. I enjoy collaborating with different departments and partnering with businesses to make learning enjoyable and accessible. Outside of work, I love meeting new people and growing my network.

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Whitney Beals — Instructional Designer at Victra - Verizon Authorized Retailer in Raleigh, NC, US | Unifers