Nathalie White

Community Engagement Manager @RHP Group

Customer insight to improve customer experience, trust and brand reputation. Working cross functionally with housing, repairs, compliance, neighbourhoods and communities for estate improvements. Relationship building with key stakeholders including ward councillors, community ambassadors, housing associations and charitable partners. Social value programmes with contractor partners to build stronger sustainable communities. Customer engagement; community events, community hubs. Internal and external communications/story telling intranet, social media and customer engagement tool. Data, insights, reporting.