Whisper Rose
Community Outreach Advocate | Churn Reduction Specialist | Dynamic Sales Leader | Technology Enthusiast
- Role
- Renewals Manager at Imprivata
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Whisper Rose
Sales professional, with a genuine ability to lead a team and produce results. I have an…
Experience
Renewals Manager
Mar 2022 — Present
Refining renewal strategies that proactively engage clients and reduce churn probability-Engage with key decision makers to discuss customer requirements for contract renewal as well as opportunities for upsell/cross-sell-Coordinate with internal departments working on the same account to ensure consistent service-Contacting clients directly to negotiate terms and conditions and render renewal contracts -Take action ahead of a service end date to determine renewal readiness and engage with appropriate stakeholders as needed to mitigate renewal risk while also managing in-quarter renewals.
Education
Cleveland State University
Business Administration and Management, General
2001 — 2005
Skills
- Solution Selling
- Product Management
- Customer Experience
- Lte
- Quotas
- Mobile Devices
- Team Leadership
- Sales
- Merchandising
- Retail
- 4g
- Mobile Technology
- Retail Sales
- Cdma
- Customer Retention
- Customer Service
- Direct Sales
- M2m
- Wireless
- Telecommunications
- Cellular Communications
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