Lauren Wheatley
Technical Onboarding and Engagement Manager
- Role
- Technical Onboarding and Engagement Manager at Algolia
- Location
- San Luis Obispo, CA, US
- LinkedIn followers
- 500 followers
About Lauren Wheatley
I am an experienced project manager with a strong track record of leading…
Experience
Technical Onboarding and Engagement Manager
Dec 2024 — Present · San Luis Obispo, CA, US
Prioritize and lead multiple ongoing technical projects, ensuring timely execution and meeting client expectations within a 3-6 month window.• Collaborate with Account Executives and Solution Engineers on the pre-to-post-sales handover to confirm project scope, KPIs, timelines, and success criteria.• Develop project charters and delivery plans to ensure clarity around requirements, milestones, dependencies, and deliverables.• Communicate project status, health, and strategic recommendations internally and to clients via appropriate channels.• Ensure smooth transition of accounts post-go-live, ensuring internal teams and customers are aligned and confident in the next steps.• Identify opportunities for process automation and optimization, contributing to the standardization and repeatability of onboarding and delivery practices.
Education
Cuesta College
Graphic Design
2016 — 2019
Kauai High School
High School Diploma
2007 — 2011
Seattle University
Bachelor’s Degree, Strategic Communications Major, Studio Art Minor; Cum Laude
2011 — 2015
Richmond American University London
Richmond Univeristy - Florence
2014 — 2014
Skills
- Adobe Creative Cloud
- Visual Arts
- Events Coordination
- Crisis Management
- Adobe Illustrator
- Event Planning
- Graphic Design
- Online Advertising
- Social Networking
- Strategic Communications
- Leadership
- Public Speaking
- Advertising
- Web Design
- Adobe Creative Suite
- Adobe Spark
- Writing
- Nonprofits
- Social Media Marketing
- Advertising Sales
- Press Releases
- Social Media
- Blogging
- Research
- Event Management
- Creative Writing
- Public Relations
- Community Outreach
- Media Relations
- Editing
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