Wesley Allen

Head of Operations @Ns Optimum Ltd

Royal Leamington Spa, GB

Head up the Operations for a National installer and maintenance provider of IT equipment to Schools Nationwide - Collaborate with senior management and board members to formulate strategy, Ensuring regulatory compliance. Create supply chain relationships. Design policies that align with overall strategy, plan and execute Pandemic Continuity plan with board members;• Strategic Planning & Implementation• Implementing Technology Solutions• Overseeing Customer Service • Resource Planning & Negotiation• Data analysing and report findings and strategic plans to board• People Management (HR)• Purchasing and Inventory Control• Customer Support Management• Training & Recruitment• Budget & Cost Control• Staff Leadership and Training• Project Management - Prince2 Agile Practitioner Manage contracts and relations with customers, vendors, partners and other stakeholders• Implementing IT Solutions to create a smooth business operation and productive staff• Oversee expenses and budgeting to help the organization optimize costs and benefits• Report on operational performance and suggest improvements• Multi-site field team management• Logistics, Fleet Management• Change Management• ISO9001 - ISO27001 - ISO14001 - ISO22301 Implementation and Management• People Management• Resource Planning• Pandemic Continuity Planning and implementation• Implementing a new Employee Communication Platform roll out for 2022