Wes Powell
- Role
- Vice President Customer Service at KnitWell Group
- Location
- Knoxville, TN, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Wes Powell
Award winning executive service and sales leader with over thirty years of combined…
Experience
Vice President Customer Service
Aug 2023 — Present
Education
College of Southern Idaho
A.A. Management, Management and Marketing
1990 — 1992
Boise State University
B.B.A., Marketing
1992 — 1994
The George Washington University School of Business
Master's Certificate, Project Management
2007 — 2008
Skills
- E-Commerce
- Customer Acquisition
- Leadership
- Contact Centers
- Analytics
- Brand Loyalty
- P
- Cross-Functional Team Leadership
- Performance Management
- Retail
- Crm
- Customer Retention
- Process Improvement
- Contract Negotiation
- Operations Management
- Customer Experience
- Change Management
- P&L
- Strategy
- Call Centers
- Training
- Workforce Management
- Management
- Team Building
- Customer Satisfaction
- Outsourcing
- Vendor Management
- Income Statement
- Customer Service
- Call Center
- Project Management
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