Wesley Jackson
Strategy Advancement Leader | Business Intelligence Professional
- Role
- Director Business Analysis at Great American Insurance Group
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Wesley Jackson
Strategic Leader experienced in data-driven strategy advancement, business intelligence, consumer experience optimization, cost reduction, and organizational effectiveness. Analyzes quality, financial, operational, and network data to successfully improve business KPIs.Highly skilled:• Global Team Leadership • Organizational Design & Development• Strategic Planning• Business Development Life Cycle• Executive AdvisingMaster of Business Administration (MBA) • Liberty University • Lynchburg, VA Bachelor of Arts: Bible • Tennessee Temple University • Chattanooga, TN
Experience
Director Business Analysis
Great American Insurance Group
Nov 2024 — Present · Cincinnati, OH, US
Lead, mentor, and develop the product improvement team, ensuring high-quality deliverables and adherence to best practices and standards.Establish and communicate the product improvement vision, strategy, and roadmap, aligning with the company\'s goals and priorities. Identify and prioritize the product improvement and product consolidation opportunities, based on data analysis, customer feedback, market research, and competitive intelligence.Define and monitor the key performance indicators and success metrics for the product improvement projects, and report on the progress and outcomes.Collaborate with the engineering team to ensure the sibility, scalability, and reliability of the product improvement solutions. Collaborate with the Product Creation & Special Projects lead to ensure successful hand-off of data products.Stay updated on the latest trends and developments in business analytics, product improvement, and data-driven solutions.
Skills
- Project Management
- Access
- Sas
- Change Management
- Customer Service
- Strategy
- Management
- Team Building
- Coaching
- Business Analysis
- Financial Analysis
- Leadership Development
- Risk Management
- Cross-Functional Team Leadership
- Relationship Management
- Call Center
- Net Promoter Score
- Consumer Experience Measurement
- Microsoft Office
- Organizational Development
- Training
- Insurance
- Leadership
- Business Intelligence
- Career Development
- Business Process Improvement
- Alteryx
- Microsoft Word
- Process Improvement
- Tableau
- Strategic Planning
- Pl/Sql
- Organizational Change Agent
- Microsoft Excel
- Correlation Analysis
- Sql
- Analysis
- Operations Management
- Public Speaking
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