Wesley Shasko
Loan Processor @Church Extension Fund
Detroit, MI, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2024 — Present
Loan Processor @Church Extension Fund
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Ann Arbor, MI, US
EDUCATION
N/A
Concordia University Ann Arbor
MS, Organizational Leadership and Administration
N/A
University of Michigan
Bachelor of Science - BS, Industrial and Operations Engineering
SKILLS
StrategyMicrosoft ExcelVendor ManagementPmoData AnalysisContact CentersSix SigmaLeadershipQuality AssuranceCall CenterChange ManagementSoftware DocumentationSdlcMicrosoft OfficeTeam BuildingManagementBusiness Process ImprovementProcess EngineeringBusiness AnalysisAnalysisOperations ManagementProgram ManagementMicrosoft WordPerformance ImprovementVisioProcess ImprovementCall CentersCross-Functional Team LeadershipOutsourcingContract NegotiationPerformance ManagementProject ManagementBusiness ProcessTrainingQuality Management
ABOUT WESLEY SHASKO
Customer Experience professional with demonstrated results in vendor management, contact center leadership, customer satisfaction survey design, NPS, performance metric reporting, process improvement, Six Sigma methods, COPC project management, and contact center quality.
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