Wesley Richardson

WORK HISTORY

EDUCATION

SKILLS

ABOUT WESLEY RICHARDSON

A highly experienced and accomplished ITIL (v3) and ITIL Intermediate Service Operation qualified IT Service, Cyber and Information Security Manager with specialist knowledge within GRC, Business Continuity, Encryption, IAM, Logging and Monitoring, Network Management, System Configuration, Physical and Environmental controls, and Asset, Threat and Vulnerability Management.Proficient within Service Operations including Cyber Security Incident Response and Management, Major Incident, Problem and Change Management, Continual Service Improvement, Service Delivery, Third-Party Management and Risk.I have a proven background in managing workloads and priorities within a pressured environment and during major service outages and can demonstrate excellent interpersonal, communication and organisational skills across all hierarchical levels. I am a meticulous, focused and conscientious professional with strong problem-solving skills who works well within a team or on an individual basis.Key Skills:• 5 years experience within a Cyber and Information Security environment, with exposure to NIST, ISO, SOC2, GDPR and PCI DSS frameworks.• Experience and exposure to a wide range of Cyber and Information security controls such as proxy servers, firewalls and HSM, in addition to platforms such as Azure, AWS and Microsoft 0365.• Comfortable with travel requirements, and a hybrid or remote working environment.• 10 years experience as an ITIL (v3) and ITIL Intermediate IT Service Operation qualified Major Incident and Problem Manager with exposure in managing and coordinating high profile Major System, Network and Security Incidents, Problem Records or Events.