Wesley Phares

Sr Manager at Samsung Electronics America

Role: Sr Manager at Samsung Electronics America
Location: Bainbridge Island, WA, US
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Wesley Phares

33 years in a Call Center with 32 years of management experience in a fast paced…

Experience

Sr Manager
Samsung Electronics America
Jul 2019 — Present · Bellvue, WA, US

Skills

Call Center
Workforce Management
Bpo
Executive Support
Outsourcing
Management
Crm
Customer Retention
Team Management
Telemarketing
Call Centers
Performance Management
Employee Training
Training
Leadership
Human Resources
Operations Management
Program Management
Start-Ups
Strategy
Customer Experience
Inbound Marketing
Customer Satisfaction
Call Center Development
Contact Centers
Customer Relationship Management (Crm)

Contact information

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Work email
•••••@samsung.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Samsung Electronics

Computers and Electronics Manufacturing · 189K employees

Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, medical devices, semiconductors and LED solutions. Samsung is also leading in the Internet of Things space through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top 10 global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our website at www.samsung.com and our official newsroom at news.samsung.com

samsung.com

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