Wesley Long
Vice President, Customer Excellence- Asensus Surgical a Karl Storz Company, Robotic Surgery
- Role
- Vice President, Customer Excellence at Asensus Surgical
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Wesley Long
26 years of experience in service operations with 20 years in the surgical robotics industry under FDA, CE Mark, and PMDA regulation and 6 years in the USAF aviation sector. My experience and education have provided me with a solid foundation enabling sustainable rapid growth on a global scale with consistent positive outcomes. This is proven in my 4 year Gallup Engagement score ranking 85% higher than all global and historical participants in the database. I continuously display the ability to negotiate and compromise with internal/external customers to maintain project timelines, budgets, and employee satisfaction while not sacrificing product quality or patient safety. I am a highly motivated individual who thrives on service before self-mentality, accountability, empowerment, employee development, and delivering results making a difference in people’s lives. I currently manage the following global functional areas: Facilities, Data Informatics, IT, Service Depot, Product Support Engineering, Field Service, Customer Service, Procurement, Logistics & Warehousing, Materials Management.
Experience
Vice President, Customer Excellence
Apr 2020 — Present · Raleigh, NC, US
Education
Intuitive Surgical University
Management Development Program
2006 — 2006
Eastmont Senior High School
High School Diploma, General Studies
1994 — 1997
Trident University International
Bachelor of Science (B.S.), Leadership
2015 — 2016
Community College of the Air Force
Associate of Arts and Sciences (AAS), Aviation Maintenance Technology
2002 — 2003
United States Air Force
2A6X6, Electrical & Environmental Control Specialist Technical Training
1999 — 2000
United States Air Force
Airman Leadership School
2002 — 2002
Skills
- Field Service
- U.s. Food and Drug Administration (Fda)
- Product Launch
- Electricians
- Business Process Improvement
- Fda
- Cross-Functional Team Leadership
- Market Development
- Hardware Diagnostics
- Robotics
- Biomedical Engineering
- Engineering
- Veterans
- Management
- Aircraft
- Process Improvement
- Capital Equipment
- Operating Room
- Electronics
- Training
- Medical Devices
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