Wesley Kozera
Head of Partnerships and Alliances @Trading System Support
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WORK HISTORY
Head of Partnerships and Alliances @Trading System Support
EDUCATION
University of Leicester
German & European Politics, German, European politics, Italian
SKILLS
ABOUT WESLEY KOZERA
We make customer interaction effortless so that you can drive up customer satisfaction, sharpen your competitive edge – and operate more cost effectively.Focusing on real-time, cross-channel communication, typically in the contact centre, we minimize the time and energy expended during customer interactions - by you and your customers - to create more productive and more rewarding customer relationships.By combining the latest technologies for unified communications, contact centre, collaboration and workflow automation, we empower organizations to provide an exceptional customer interaction experience.We create contact centre software and cloud services, and resell complementary software solutions to make the leading SIP telephony, unified communication and contact centre platforms even better and more productive. And with the extensive skill and expertise of our professional services team, we can maximize the benefits of your communications environment by tailoring solutions to your specific needs, integrating them seamlessly with your other business systems, and by automating your business processes.Specialties: Unified Communications, Contact Centre, Call Recording, Collaboration, Microsoft UC stack, Enterprise Voice, Consultancy
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