Wes E.

About Wes E.

Senior System Engineer IV with 20+ years managing enterprise infrastructure and…

Experience

1. System Engineer Iii

   Compucom

   Sep 2019 — Present

   At Compucom, I excelled in managing a diverse portfolio of 8,200+ machines across the globe, utilizing KACE as the primary administration tool during their strategic transition to Azure, MEM, and Intune. Over the course of several years, I played a pivotal role in preparing for this major shift by ensuring all devices were meticulously upgraded to Windows 10: Release 21H2, thus enhancing user experience and ensuring a seamless transition. My responsibilities extended to updating drivers and operating systems, ensuring all machines remained current with the latest technology and security features. By maintaining a proactive approach and focusing on continuous improvement, I was able to achieve an impressive 95%+ monthly compliance rate for all device updates. I expertly leveraged an array of tools, such as PowerBI, Hyper-V, PowerShell, KACE, Active Directory (AD), Autopilot, and Service Now, to optimize performance, enhance security, and streamline IT operations. My proficiency in these platforms enabled me to efficiently manage endpoints, analyze data, and automate tasks, while ensuring seamless integration with the organization\'s infrastructure. Furthermore, I collaborated closely with cross-functional teams, providing expert advice and guidance on best practices for device management and endpoint security. My commitment to delivering exceptional results and keeping abreast of the latest industry trends enabled me to adapt to new challenges and contribute significantly to the organization\'s overall IT strategy. As a dedicated IT professional with a passion for innovation, I continually sought opportunities to enhance my skills and stay informed about the latest advances in endpoint management, cloud technologies, and cybersecurity. This relentless pursuit of knowledge has equipped me with a diverse set of skills and the ability to navigate complex, evolving landscapes with confidence and ease.

Skills

• Microsoft Exchange
• Patch Management
• Graphic Design
• Web Development
• SEO
• Micr
• Symantec Antivirus
• Eu Ets
• Continuous Improvement
• Print Servers
• Process Improvement
• Vmware
• Pc Building
• System Administration
• Symantec Endpoint Protection
• Ios
• Windows Server
• IT Audit
• Norton Ghost
• Video Production
• Active Directory
• Networking
• Windows
• Os X
• Project Management
• Social Media
• Web Design
• Security Audits
• Rdp
• Security
• Iml
• Microsoft Office
• Peoplesoft
• Kofax
• Servers
• Social Media Marketing
• Responsive Web Design
• Html
• Dhcp
• Dameware