Wes Lutz

About Wes Lutz

Process driven Product Management professional combining solution development, sales…

Experience

1. Senior Product Manager

   HID

   Sep 2016 — Present · Salt Lake City, UT, US

   HID Global, Division of ASSA ABLOY, Fremont, CA (Remote)Conduct launch and planning events to ascertain specific customer requirements regarding workflow and data points. Author and present Solution Descriptions detailing workflow drawings, feature/function configurations, and data gathering points for any integrations and data migration. Assist in development and review of UAT scripts, planning and sign-off of planned solution. Product Management of PIAM (Physical Identity Access Management) on premise solution, HID SAFE, meeting the complex requirements of U.S. Federal regulatory identity, access control and background checks of airport personnel, vendors, and visitors. Focus and ownership of Credential Management components for all Enterprise and SaaS solutions.Direct product management encompassing intra-organization communications (engineers, developers, marketing, sales) with teams in San Jose, CA and Bangalore, India to obtain both internal and as well as external VOC for improved UI/UX, reduced complexity and increased profitability. Provided a crucial role in fostering the work culture of a young startup into that of global transparency and accountability. Maintained direct customer relationships, providing escalation point for product issues and feedback.• Support in transitioning methodology from Waterfall to AGILE utilizing Scaled Agile Framework• Key role in building and launching SaaS offering for Credential Management• Champion of JIRA and Confluence implementation• Collaborate with UI/UX Teams for standards compliance and new feature design sprints• Product road mapping with emphasis on unyielding prioritization to product quality• Evaluate and assess 3rd party API’s & ICD’s for system integrations

Education

• Virginia Western Community College

  Project Management

Skills

• Product Management
• Strategic Planning
• Sales Process
• Access Control
• Advertising
• Project Management
• Leadership
• Team Leadership
• Account Management
• Business Planning
• Operations Management
• Product Development
• B2b
• Process Improvement
• Sales
• Market Research
• Marketing Communications
• Business Development
• Management
• Team Building
• Software Project Management
• Security
• Sales Management
• Marketing Strategy
• Inventory Management
• Business-to-Business (B2b)
• Product Marketing
• Customer Service
• Training
• Customer Satisfaction
• New Business Development