Wes Dayhoff
System Support Engineer @Zimmer Biomet
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WORK HISTORY
System Support Engineer @Zimmer Biomet
Deliver technical expertise to customers and Field Service personnel ensuring Orthopedic Surgical Robot functionality- Partner with NPI Service Engineering team to prepare and ready team for new technology being released to the robots- Advocate for sustaining engineering efforts contributing to advancement of the robot’s product lifecycle- Provide tools, tips, tricks to make front line service and support team more capable and efficient to be able to fix the robot more effectively- Ultimately, improve customer satisfaction by ensuring our product operates the way it intends, improving patient outcomes
EDUCATION
Virginia Commonwealth University - College of Engineering
Bachelor of Science (B.S.)
ABOUT WES DAYHOFF
An engineering post-sales professional with 15+ years of experience in technical support…
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