Wes Chiasson
Director, Operations @SP Data Digital
Signup · Get unlimited contacts
WORK HISTORY
Director, Operations @SP Data Digital
CA
Leads and mentors a dynamic sales team comprised of Inbound, Outbound & B2B sales-Works directly with President to set/manage KPIs for sales team-Ensures revenue forecasts are met & exceeded but achieving sales targets, staffing requirements, performance management & incremental growth-Reviews & monitors program performance in real-time and makes adjustments where necessary to reach target KPIs-Develops system/process enhancements to improve operational productivity & efficiencies-Manages the budget & profitability for each program to meet financial targets-Supported the launch of new 300 seat facility in St. John\'s, Newfoundland with the on-boarding of new leadership team. Ramp plan from 0 staff to 300 staff in 90 days exceeded target-Initiated social media strategy for recruitment and brand awareness to increase hiring funnel and employee retention-Develops employee retention strategies & programs to keep workplace satisfaction above target and retention costs below target by spearheading initiatives between
EDUCATION
Brock University
Sports Management
SKILLS
ABOUT WES CHIASSON
Director, Operations with proven sales results in the outsourcing/offshoring industry. Skilled in Omni-channel Sales, OB Sales, IB Sales, Customer Experience, Coaching, Customer Relationship Management (CRM), and Customer Retention.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.