Wentao
Business Development | MA in Geography | GIS and Urban Planning | Translation | Event Coordinator
- Role
- Account Manager at BeaconFire Inc.
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
Experience
Account Manager
Sep 2024 — Present · East Windsor, NJ, US
Manage client relationships as the primary point of contact, delivering responsive and tailored IT staffing solutions. Support both client and vendor-side project coordination, ensuring smooth onboarding, clear communication, and timely delivery. Collaborate with recruiting, legal, and technical teams to align on client requirements and execute effective staffing strategies. Maintain and update account documentation and processes, contributing to the consistency and efficiency of operations. Track account performance metrics and provide regular updates to internal stakeholders to support planning and forecasting. Assist with contract renewals and client check-ins, identifying opportunities for account growth and service improvement. Communicate with offshore team members to align workflows and maintain quality and responsiveness across time zones. Contribute to internal knowledge-sharing and documentation of SOPs for streamlined account management.
Education
Binghamton University
Master of Arts - MA
2023 — 2024
Beijing International Studies University
Undergraduate
2019 — 2020
Binghamton University
Bachelor of Arts - BA
2021 — 2023
Daxing No.1 Middle School
High School Diploma
2016 — 2019
Binghamton University
Bachelor of Arts - BA
2020 — 2023
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