Wendy Daniels
Director of Client Success at DemandFactor; Master of Science (M.S.) at Western Governors University; Bachelor of Science (B.S.) at Otterbein University
- Role
- Director of Client Success at DEMAND.com
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Wendy Daniels
I have a proven track record of successful execution in different arenas including…
Experience
Director of Client Success
Jan 2024 — Present
As the Director of Client Success at DemandFactor, I lead the Client Success and Deal Desk Teams, ensuring our clients achieve maximum value from our solutions and services. My role involves overseeing strategic account management, client advisory roles, and operational support. I drive revenue and account growth initiatives while collaborating closely with Sales and Marketing to align strategies and enhance operational effectiveness. Key responsibilities include guiding client success personnel, managing client campaigns, spearheading revenue projects, and championing client feedback to ensure continual improvement in client service delivery. My focus is on fostering long-term client relationships, optimizing deal structures, and ensuring that our operations run smoothly and efficiently to support both client and company success.
Education
Otterbein University
Bachelor of Science (B.S.), Psychology
2000 — 2004
Western Governors University
Master's of Science, Management and Leadership
2018 — 2020
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