Wendy Diedrich

Senior International Account Manager at Zoll Medical Corporation @ZOLL Medical Corporation

Chelmsford, MA, US

Single point of contact for International Accounts. Provide customers with detailed information in all aspects of order fulfillment. Review and manage Purchase orders, backlog, reports, Researching to Expediting all levels of supply management. Support customer requirements with detailed Proforma invoices/PFI, Letter of Credits/LC, confirmations, status.Work closely with internal departments from Finance, Planning and Logistics to ensure customer requirements are met.Mentor and cross train coworkers, share knowledge & participate in special projects with emphasis on customer satisfaction