Wendy White

Lead Service Governance Manager @Netcompany

Barnsley, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2025 — Present

Lead Service Governance Manager @Netcompany

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Leeds, GB

SKILLS

Performance ManagementHelp Desk ImplementationPeople DevelopmentProject ManagementHelp Desk SupportCustomer ServiceService DeliveryTechnical SupportBusiness AnalysisTraining DeliveryRetailOutsourcingTime ManagementProject DeliveryStakeholder ManagementTeam LeadershipIT StrategyIT ManagementSlaItil CertifiedVendor ManagementStaff DevelopmentService ManagementService DeskWindows 7Team ManagementIT Service ManagementPos

ABOUT WENDY WHITE

My previous role leverages over two decades of my expertise in service delivery management, IT governance, and ITIL-aligned processes to enhance operational efficiency and client satisfaction. As Senior Service Delivery Manager, I focus on fostering collaborative relationships with stakeholders, optimizing IT support services, and driving strategic improvement initiatives that align with organizational goals. Previous roles honed my ability to implement ITIL best practices, negotiate SLAs, and manage third-party suppliers effectively. Passionate about enabling high-performing teams and delivering measurable outcomes, I remain committed to creating a culture of proactive service and continuous improvement for long-term success.

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Wendy White — Lead Service Governance Manager at Netcompany in Barnsley, GB | Unifers