Wendy Mijares
Network Engineer | Telecommunications | VoIP Systems
- Role
- Network Specialist at Advanced Business Copiers
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Wendy Mijares
Engineer with strong skills in configuration and support of networks (LAN/WAN), Voice…
Experience
Network Specialist
Mar 2021 — Present · Houston, TX, US
Provide VoIP network solutions for clients and deploy endpoint phone installation, including also e-fax solutions.* Configuration of the VoIP server (PBX), call routing, timeframes, auto attendant messages, call queues, and phone provision (end-user extensions). Provided onboarding meeting using Microsoft Teams.* Remote support to end-users for VoIP, Office 365, Adobe and Windows in general, using software such as ConnectWise, NinjaRMM and ScreenConnect.* Set up and onboard new users to Office 365 package, buying licenses in Pax8.* Write technical reports about the installs, recollected data, and quality of the service for supervisors and clients, using cloud-based tools such as Zoho and Microsoft Office 365.* Network installation of copiers/printers of KYOCERA/COPYSTAR brand, setting them up, wireless or wired connection, FAX, SMTP, SMB, and security settings, including setting up remote services of them.* Design LAN/WLAN networks for small-medium sized businesses, installation of access points, switches, and routers by Ubiquiti and Cisco brand, network planning, and troubleshooting depending on each scenario.* Design and implementation of wireless links between two or more business locations (PtP/PtMP), using frequencies such as 5GHz and 60GHz, using Ubiquiti equipment, improving their bandwidth and internet speed by more than 75%.
Education
Universidad Nacional Experimental Politécnica 'Antonio José de Sucre'
Bachelor's degree
2014 — 2019
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